be177's Privacy Policy — Your Information Is Completely Safe
This document provides a full explanation of how your personal and financial information is collected, stored, and kept secure on the be177 platform.
This privacy policy applies to all services on the be177 platform. By using our services, you are considered to have accepted all terms of this policy.
1 Introduction & Scope
be177 is a secure online betting and casino platform operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.
This privacy policy ("Policy") clearly explains how information collected from you through be177's website, mobile application, and other digital services is processed. This policy applies to the following individuals:
- All active registered members on the be177 platform
- Any person visiting the website
- Any third party using be177's services
We may update this policy from time to time. We will notify you appropriately of any significant changes.
2 Information We Collect
We collect the following types of information in order to provide secure and responsible services on the be177 platform:
2.1 Information You Provide Directly
Information you voluntarily provide during account registration and use of our services:
- Full name, date of birth, and national identity details
- Mobile number and email address
- Payment details required for financial transactions (e.g., bKash, Nagad, Rocket, or bank account details)
- Photos or documents of identification provided for account verification
- Information provided when contacting our support center
2.2 Automatically Collected Information
Technical information automatically collected while you use our services:
- IP address and device identification details
- Browser type, operating system, and device language settings
- Information about time spent on the platform and navigation patterns
- Information collected from cookies and similar tracking technologies
- Gameplay history and records of betting activity
2.3 Information Received from Third Parties
In some cases we may receive information from trusted third parties, such as identity verification service providers or anti-financial-fraud organizations. This information is used to ensure the security of your account.
3 Purposes of Using Your Information
be177 uses collected information only for the following lawful purposes:
- Account management: To create, verify, and manage your account
- Service delivery: To provide betting, casino, and other gaming services smoothly
- Processing financial transactions: To complete deposit and withdrawal requests
- Security and fraud prevention: To detect and stop unauthorized use of accounts
- Meeting legal obligations: To comply with applicable laws and regulations
- Customer support: To resolve your questions and complaints
- Ensuring responsible gaming: To identify excessive play patterns and provide assistance
- Service improvement: To collect analytical data for improving the user experience
4 Sharing & Disclosure of Information
be177 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:
4.1 Service Provider Partners
Limited information may be shared with selected trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and technical infrastructure management. These partners are also bound by the same strict privacy policy.
4.2 Legal Obligations
Information may be disclosed as required by the lawful instructions of competent authorities under the laws of Bangladesh, or to comply with court orders.
4.3 Protective Purposes
Information may be provided in cooperation with relevant authorities as needed to investigate fraud, money laundering, or any other illegal activity.
In any case of information sharing, be177 provides only the minimum necessary information and ensures appropriate agreements and security measures are in place in each instance.
5 Data Security Measures
be177 applies industry-standard technical and administrative measures to protect your information:
- SSL/TLS Encryption: All data exchanged between the website and servers is protected through SSL encryption.
- Encrypted Data Storage: Sensitive information at rest is stored in encrypted form.
- Access Controls: Only authorized personnel can access information, and only to the extent necessary.
- Regular Security Reviews: The security of our systems is regularly assessed and updated.
- Two-Factor Authentication: An additional verification layer is applied to protect accounts.
- Intrusion Monitoring: Systems are monitored around the clock to detect unusual activity.
However, due to the inherent nature of the internet, we cannot guarantee 100% security. If you notice any suspicious activity, please notify our support team immediately.
Your Rights
6 User Rights
As a be177 user, you have the following rights:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect, you have the right to request that it be corrected.
Right to Erasure
In certain circumstances you have the right to request deletion of your personal information, subject to legal obligations.
Right to Restrict Processing
In certain circumstances you have the right to restrict or object to the processing of your information.
Right to Data Portability
You have the right to receive information you have provided in a structured format and to transfer it elsewhere.
Right to Withdraw Consent
For information processed on the basis of consent, you have the right to withdraw that consent at any time.
To exercise any of the above rights, send an email to [email protected]. We will process your request as quickly as possible and within 30 days.
7 Cookies & Tracking Technologies
be177 uses cookies and similar technologies to operate the website effectively and improve the user experience. We use the following types of cookies:
7.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are necessary for maintaining login sessions, ensuring security, and detecting technical errors. Disabling these cookies will prevent access to many features of the website.
7.2 Functional Cookies
These cookies are used to remember user preferences (such as language selection). They make your browsing experience more personalized and convenient.
7.3 Analytical Cookies
These cookies are used to analyze usage patterns on the website and improve service quality. The information collected is anonymous in nature and is not used to identify any individual.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the website.
8 Data Retention Period
be177 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
- Active accounts: All relevant information is retained for as long as the account remains active.
- Closed accounts: Financial transaction records may be retained after account closure for as long as required to meet legal obligations.
- Fraud-related information: Information related to fraudulent activity may be retained until an investigation is complete.
- Anonymous analytical data: Statistical data not linked to any individual may be retained for an extended period.
9 Protection of Minors
be177 is a responsible gaming platform. We want to make it clear that this service is only for persons aged 21 or above. No minor is eligible to use be177's services.
We verify age during the registration process. If we become aware that any minor's information has been collected unintentionally, we will delete it immediately and close the associated account.
If you believe a minor is using this platform, please notify us immediately at [email protected].
10 International Data Transfers
be177's servers and technical infrastructure may be located in various countries. As a result, your information may be processed outside Bangladesh. Where such transfers occur, we ensure that:
- The receiving party maintains adequate data protection measures
- Transfers are carried out only for legitimate purposes
- The standard of data protection remains consistent with this policy
11 Third-Party Websites & Services
The be177 platform may at times have connections to third-party service providers (such as game providers). These third parties have their own privacy policies and be177 is not responsible for their processing. It is recommended that you review the privacy policy of any third-party service before using it.
12 Policy Changes & Updates
be177 reserves the right to review and update this privacy policy as needed. For significant changes:
- A notice will be sent to your registered email address
- The change will be clearly noted on the website
- The effective date of the updated policy will be stated on this page
If you continue to use the service after changes are made, you will be considered to have agreed to the updated policy. We recommend visiting this page regularly to stay informed of updates.
This privacy policy has been last reviewed and is consistent with the latest services on the be177 platform.
13 Applicable Law & Dispute Resolution
This privacy policy has been prepared in accordance with relevant data protection principles. Any dispute or complaint relating to this policy will first be addressed through be177's customer support team. Our support team provides service 24/7 in both Bengali and English and can be reached at [email protected].
Contact Us
Contact our support team with any questions, concerns, or requests to exercise your rights regarding this privacy policy. We provide 24/7 support.
You can also reach us via live chat — in both Bengali and English.